This Privacy Policy is a practical starting point for DM AI Assist ("we", "us", "our"), an AI marketing assistant operated as part of DigiMedia. It should be reviewed against the laws applicable to your business and jurisdiction before public launch.
1. Introduction
DM AI Assist helps users generate marketing content such as social posts, SEO briefs, ads, emails, calendars, and marketing strategies. This policy describes the information we may process when you use the service.
2. Information We Collect
- Account information (name, email address, profile details you provide).
- User-generated prompts and content you submit to the AI generators.
- AI-generated results, including history and items you mark as favorites.
- Brand Kit information (company details, brand voice, colors, logo, social links).
- Projects and workspace data.
- Subscription and payment status (payment details are handled by Razorpay).
- Usage information related to your activity in the application.
- Device and browser information where applicable (for security and diagnostics).
- Analytics information, only where such analytics are actually configured.
3. How We Use Information
- To provide, operate, and improve DM AI Assist.
- To authenticate users and secure accounts.
- To generate AI outputs based on the prompts and inputs you submit.
- To process subscriptions and payments via Razorpay.
- To communicate service updates, notifications, and support responses.
- To comply with legal obligations.
4. AI Services and AI-Generated Content
AI functionality requires your prompts and relevant inputs to be processed by the AI service provider used by DM AI Assist. We do not make specific claims about the AI provider's data retention policies. You should avoid submitting highly sensitive personal information into AI prompts. AI-generated content may not always be accurate; you are responsible for reviewing generated content before using or publishing it.
5. Payment Information
Paid subscriptions are processed through Razorpay. DM AI Assist does not intentionally store your full card number or CVV; that information is handled by Razorpay under their own terms. See Razorpay's privacy information at razorpay.com/privacy.
6. Data Storage and Security
We use reasonable technical and organizational measures to protect your information, including access controls and encryption in transit. No system can be guaranteed absolutely secure, and we do not guarantee that data can never be compromised.
7. Data Sharing and Third-Party Services
We may share information with necessary service providers such as our hosting/database provider, the payment processor (Razorpay), the AI provider that powers generation, and, where actually configured, analytics providers. We may also disclose information to legal authorities when required by law. We do not sell personal information.
8. User-Generated Content
Content you submit (prompts, brand information, projects) is stored so that you can access it in your workspace, history, and favorites. Do not submit content that you do not have the right to use.
9. Data Retention
We retain account data and generated content for as long as your account is active or as needed to provide the service. Specific retention periods will be documented as they are finalized. Certain records may be retained longer where required by law (for example, limited payment/transaction records).
10. Account Deletion and Data Requests
You can request deletion of your account and associated data, or make other data-related requests, by contacting support via the Contact page. Where a self-service option exists in Settings, you may also use that.
11. Cookies and Analytics
DM AI Assist uses cookies and local browser storage that are necessary for authentication and to remember your preferences (such as theme). Third-party analytics services are only used when they are actually configured for the application; if analytics are added later, this policy will be updated accordingly.
12. Third-Party Services
The service integrates with third-party providers for hosting, authentication, payment processing, and AI generation. Your use of those providers, where applicable, is also governed by their respective terms and privacy policies.
13. Children's Privacy
DM AI Assist is not directed to children. If you believe a child has provided information to us, please contact us so we can take appropriate action.
14. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date at the top of this page.
15. Contact Us
For privacy questions or data requests, please use the Contact page.